Turn a Dental “Shopper” into a “Keeper”
We know having patients call about fees first can be frustrating. But remember, we're all shoppers before we are buyers.
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We know having patients call about fees first can be frustrating. But remember, we're all shoppers before we are buyers.
Seven out of ten U.S. adults are on Facebook; so, it’s not surprising that 98% of dental practices we surveyed are on there, too.
No-shows dental patients are a frustrating reality most practices face regularly. 88% of dental practices report that they have at least one patient no-show every day, according to a December, 2020 industry survey. Drawing upon our 35+ years of experience working with dental practices, patients and industry experts, we present our top six proven ways to get your patients in the chair on time, every time.
We’ve all had it happen.
You do thorough records on a new patient - radiographs, probing depths, and a comprehensive exam. It’s obvious to you that there are issues that need to be taken care of, so you present your findings to your patient. You think it’s all said and done… and then they say no.
Nothing else matters if your patients don’t consent to treatment.
So how do you get your patients to ‘yes’? Here are ten proven tips to help refine your case presentation and enrollment skills.
A recent study by Software Pundit and Dental Intelligence has found that dental practice revenue dropped 6% in 2020. The findings reflect a much better performance than the 38% decline that was forecasted in June by the American Dental Association.
When we are done prepping a crown, we “take” an impression. The tooth is already there, and we are merely making a working copy of it. When we first meet a new person, however, we say we “make” an impression. We are creating their experience from nothing but what we put into it.
The COVID-19 pandemic has affected nearly every industry, with dentistry being no exception. From the initial concern for dentists’ safety, to the early shuttering of practices, and now the current challenges of providing an essential service as safely as possible, dentists have felt the significant impact of this virus. So, it should come as no surprise that the sales of private practices to larger entities have also been (and continue to be) affected by these unpredictable times.
Recently released data from the ADA Health Policy Institute reports that dental patient volume has stagnated, still only 80% of pre-COVID-19 levels. Experts warn that the dental industry won’t see a full recovery until well into the summer or perhaps even the fall.