Getting new patients is important but Front Office Rocks’ CEO Laura Hatch knows that keeping them coming back and accepting treatment year-after-year is the secret to long-term success. As the first voice new patients hear and the last smile they see after their visit, your front office team plays a critical role in creating valuable, lifelong patient relationships. 

What should you say to win over new patients … even before their first visit?

Renowned practice management consultant Dr. Roger Levin and Levin Group Vice President, Angela Pickett, use role-playing, straightforward advice, and their unique expertise to help you create a phone script that builds greater loyalty, production, and positivity, starting at “hello.” You’ll discover: