Training Your Team to Turn New Patients Into Lifelong Patients

Getting new patients is important but Front Office Rocks’ CEO Laura Hatch knows that keeping them coming back and accepting treatment year-after-year is the secret to long-term success. As the first voice new patients hear and the last smile they see after their visit, your front office team plays a critical role in creating valuable, lifelong patient relationships. 

Watch now and you’ll get valuable patient experience training tips for:

• Webinar Originally aired in March of 2021Wowing Patients From First Call to Treatment Presentation
• Answering Dental Insurance Questions
• Creating a Welcoming, Patient-friendly Setting
• Getting a Patient to Schedule Their Next Appointment
• Managing Overdue Recare & Outstanding Treatment Plan Calls

Webinar Originally aired in March of 2020